Excel Mini Dashboard

Refund Policy

Last Updated: December 9, 2025

Thank you for purchasing from ExcelMiniDashboard.com. We are committed to providing high-quality Excel templates and digital products. Because all items sold on this website are digital files delivered instantly, we have a strict refund policy outlined below.

1. Digital Products Are Non-Refundable

All purchases on ExcelMiniDashboard.com are final.
Since digital products cannot be returned, we do not offer refunds, exchanges, or cancellations once the payment is completed.

By completing a purchase, you acknowledge that:

  • You receive immediate access to the digital files
  • You lose the right to request a refund
  • Your purchase is final

This policy helps prevent unauthorized distribution of our templates.

2. Exceptions (If Something Goes Wrong)

We will assist you in the following cases:

✔ You received the wrong file

We will immediately send the correct version.

✔ Your file is corrupted or won’t open

We will provide a fresh download link.

✔ You made multiple accidental purchases of the same product

We will issue a refund for duplicates.

If any of the above applies, contact us at:
support@excelminidashboard.com

3. Technical Support After Purchase

If you need help:

  • Opening the file
  • Replacing sample data
  • Using formulas
  • Customizing the dashboard

We gladly provide support via email, free of charge.

4. No Performance Guarantees

Our templates are designed to work with standard Excel installations.
However, we cannot offer refunds for:

  • Incompatible Excel versions
  • Issues caused by modified system settings
  • Incorrect or invalid input data
  • Expectations of features not included in the product description

We encourage customers to read product details carefully before purchasing.

5. Chargebacks

Initiating an unauthorized chargeback will result in:

  • Immediate removal of access to all purchased files
  • License termination
  • Possible restrictions on future purchases

If you experience a payment issue, please contact us directly — we will help.

6. Contact Us

For any product-related concerns, file issues, or support questions:

support@excelminidashboard.com

We usually respond within 24 hours (weekdays).